Product Innovation
Decides what gets built and proves it works — product management, project delivery, API documentation and software quality assurance.
Between them they decide what gets built, in what order, and how it is proven before it ships.
Product Innovation decides what gets built, in what order, and how it is proven before it ships. Product management, project delivery, API documentation and software quality assurance all sit here.
It is the department that turns a customer problem into something the engineering teams can actually pick up, and the one that says whether the result is ready. The developer documentation the platform is integrated against is written here too, which means this team is also the interface to every customer engineering team.
- Product direction and roadmap across the suite
- Project delivery and coordination between teams
- API and developer documentation
- Software quality assurance before a release ships
Takes what RCX learns from operators and what the commercial side hears from customers, turns it into specifications, then holds the release until QA passes. Everything the engineering departments build starts here.
Who works here.
The named core team of Product Innovation. The wider company is 120+ people across ten departments — see them all.
Next door.
Working with this team?
Tell us what you're building and where you are today. You'll talk to the people who actually build and support it.




