120+ people, ten departments.
The people who build, ship and run the platform, working across three offices. We group the team by department rather than by job title — departments describe how the company is really structured, and they don't go stale every time someone is promoted. Each department below names its core team. Leadership sits on the founders page.
One team, three offices.
Engineering in Dhaka, commercial and customer success in Singapore, Middle-East operations in Ras Al Khaimah. More about the company →
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How big is the Innovate Solution team?
Innovate Solution has a team of 120+ people organised into ten departments: Management, Engineering & Platform, Experience Engineering, App Engineering, Product Innovation, Visual Design & Motion, Research & Customer Experience (RCX), Service Delivery & Operations, Revenue Growth, People & Finance. The company is led by its two founders, MD Abdus Samad and Nazmus Nayeem, and has been building travel technology since 2013.
- Team size
- 120+ people
- Departments
- 10 — Management, Engineering & Platform, Experience Engineering, App Engineering, Product Innovation, Visual Design & Motion, Research & Customer Experience (RCX), Service Delivery & Operations, Revenue Growth, People & Finance
- Largest team
- Service Delivery & Operations
- Leadership
- MD Abdus Samad and Nazmus Nayeem — meet the founders
- Operations
- Tanveer Kazi, Chief Operating Officer
- Offices
- Singapore (HQ) · Ras Al Khaimah, UAE · Dhaka, Bangladesh
- Products built
- 12 — see the suite
- Building since
- 2013
Tanveer Kazi
Chief Operating Officer
The person who keeps the whole operation moving. As Chief Operating Officer, Tanveer Kazi owns how ten departments, three offices and a team of 120+ people fit together — who is working on what, what ships when, and how the engineering centre in Dhaka, the regional office in Ras Al Khaimah and the Singapore headquarters stay on one schedule.
That is the unglamorous half of a software company: capacity across teams, delivery against customer commitments, and the internal process that keeps a suite of 12 products supportable rather than merely shippable.
Connect on LinkedInWho does what.
Each department owns a layer of the work — from the supplier integration layer underneath the platform to the support desk keeping live systems running for customers.
Engineering & Platform
Builds and maintains the core platform — the booking, pricing and distribution services, the supplier integration layer, and the APIs every product in the suite runs on.
Sets the architecture of the core platform and the standards the rest of engineering builds to — supplier integration, pricing, and the APIs every product runs on.
Experience Engineering
Builds the interfaces agents and operators work in all day — booking screens, back-office consoles and admin portals across the product suite.
Owns the interfaces agents and operators work in all day, and how consistent they feel from one product to the next.
App Engineering
Builds the mobile applications that put booking, messaging and operations tools in front of travellers and agents on the move.
Product Innovation
Decides what gets built and proves it works — product management, project delivery, API documentation and software quality assurance.
Between them they decide what gets built, in what order, and how it is proven before it ships.
Visual Design & Motion
Brand and visual work across the product suite — graphics, marketing and campaign assets, and motion and animation.
Sets the visual language of the brand and the product suite, and how it carries across campaigns and motion.
Research & Customer Experience (RCX)
Research and experience design for the product suite — how operators actually work, and the user flows, wireframes and screens that engineering builds from.
Owns how operators actually work, and turns that into the flows and screens engineering builds from.
Service Delivery & Operations
The largest team in the company. Keeps live platforms running for customers day to day — technical support, API consultancy and operational escalation.
Runs the desk that keeps live platforms running — escalation, API consultancy, and the day-to-day service that follows a go-live.
Revenue Growth
Works with travel businesses evaluating the platform, and runs the company's marketing and demand generation across its markets.
People & Finance
Runs people operations and company finance, and keeps the offices running day to day.
Runs the people and finance side of the company across three offices, and the practical office support every other team relies on.
Founder-led since 2013.
No layer of management sits between the people who decide and the people who build.
MD Abdus Samad
Co-Founder & CEO
MD Abdus Samad is the co-founder and Chief Executive Officer of Innovate Solution. He leads the commercial side of the company — customers, supplier and channel partnerships, and operations across the Singapore headquarters, the UAE regional office and the Dhaka engineering centre.
Nazmus Nayeem
Founder & CTO
Nazmus Nayeem is the founder and Chief Technology Officer of Innovate Solution. He is a backend engineer who owns the architecture of the company's core travel platform — supplier aggregation, fare pricing and B2B distribution — and leads the engineering team across the product suite.
The team — frequently asked questions
How big is the Innovate Solution team?
Innovate Solution has a team of 120+ people across ten departments, working from three offices: Singapore, Ras Al Khaimah in the UAE, and Dhaka in Bangladesh.
How is the Innovate Solution team structured?
Innovate Solution is organised into ten departments rather than by individual job title: Management, Engineering & Platform, Experience Engineering, App Engineering, Product Innovation, Visual Design & Motion, Research & Customer Experience (RCX), Service Delivery & Operations, Revenue Growth, People & Finance. Between them they cover the full lifecycle of the platform: building it, deciding and designing what gets built, getting customers live and keeping them running, and the business functions behind all of it.
Which is the largest team at Innovate Solution?
Service Delivery & Operations is the largest department. The largest team in the company. Keeps live platforms running for customers day to day — technical support, API consultancy and operational escalation.
Where is the Innovate Solution team based?
Innovate Solution operates from three offices: the Singapore headquarters (Innovate Solution Global Pte. LTD.), a regional office in Ras Al Khaimah, UAE (Innovate Solution Global FZ-LLC), and the engineering centre in Dhaka, Bangladesh.
Who leads Innovate Solution?
Innovate Solution is founder-led. MD Abdus Samad and Nazmus Nayeem founded the company in 2013 and still run it, alongside Tanveer Kazi as Chief Operating Officer. Full founder profiles are on the founders page.
Does Innovate Solution publish individual job titles?
No. The team is listed by department rather than by designation. Departments describe how the company is actually structured and stay accurate over time, whereas individual job titles change frequently.
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Team size, offices and legal entities are summarised with their sources on the company facts page.
