Travel portal development is building the website or agent platform through which a travel business sells flights, hotels and other services online. Writing one from scratch means building supplier integrations, pricing, booking, payments and servicing before you sell anything. Innovate Solution develops B2B and B2C travel portals on ReservationHub — 110+ supplier integrations already built — and delivers them as cloud SaaS, self-hosted source code or the TripGic API, with custom integrations and branding on top.
What a travel portal is made of
| Component | What it does |
|---|---|
| Supplier layer | Connections to GDS, NDC, low-cost carriers, bed-banks and other suppliers, normalised into one format |
| Search & pricing | Fast multi-source search, markup rules by product, market and customer group |
| Booking & ticketing | Reservations, ticketing, vouchers, payment capture |
| Servicing | Void, refund, reissue, schedule changes, PNR import and transfer |
| Agent layer (B2B) | Sub-agent logins, credit limits, deposits, agent ledgers |
| Storefront (B2C) | Branded public website, multi-currency and multi-language |
| Back office | Invoicing, reconciliation, reporting |
The supplier layer is usually the largest and slowest part of a custom build, and it never stops needing maintenance as suppliers change their APIs. Our build vs buy guide covers the trade-off in detail.
Three ways we deliver a travel portal
| Edition | Choose it when | Typical go-live | Pricing model |
|---|---|---|---|
| Cloud SaaS | You want to sell fast, with hosting, upgrades and supplier maintenance handled for you | Minutes, once supplier agreements are signed | Subscription |
| Source Code | You need data-residency control or deep customisation on your own servers | 2–6 weeks, depending on scope | One-time licence |
| Travel API (TripGic) | You are building your own website, app or agent front end | Depends on your build | Usage-based |
You can start on cloud SaaS and move to a self-hosted edition later. See source-code travel booking software for what owning the code involves.
How a portal project runs
- Scope — your business model (B2B, B2C or both), markets, currencies, languages and the suppliers you already hold contracts with.
- Suppliers — connect your GDS credentials (PCC / Office ID / SID), NDC, low-cost and hotel suppliers; your supplier agreements are usually the longest step.
- Brand and rules — domain, branding, markup rules, payment gateways, agent credit policies.
- Custom work — custom integrations or deeper changes, where the scope needs them.
- Test and launch — end-to-end bookings, payments and servicing on your configuration.
- Run — 24/7 technical support with a first response within 3 minutes, and ongoing server maintenance, security checks and monitoring — see managed support.
The step-by-step buyer view is in how to launch a white-label travel portal.
B2B portal, B2C portal or both
A B2B travel portal serves registered agents who book at net-plus-markup prices against a deposit or credit line. A B2C portal serves travellers who pay per booking at your public price. Most wholesalers run both on the same platform — see the white-label travel portal and booking engine.
What drives the cost
Price depends on edition, the suppliers and modules you need, how much customisation is in scope and your booking volume. Third-party costs such as GDS contracts, supplier deposits, payment-gateway fees and IATA accreditation sit outside any software price. Our B2B travel portal cost guide lists every driver.
Frequently asked questions
What is travel portal development?
Travel portal development is building the B2B or B2C website through which a travel business sells flights, hotels and other services online, including supplier integrations, search, booking, payments, servicing and back office.
How long does travel portal development take?
On Innovate Solution’s SaaS edition with standard supplier connections, a portal can be selling within minutes once supplier agreements are signed. Source Code deployments or custom scope typically take 2–6 weeks.
Do you build B2B and B2C travel portals?
Yes. ReservationHub runs a B2C storefront and a B2B sub-agent portal on the same platform, with separate pricing, payment terms and branding for each.
Can I own the source code of my travel portal?
Yes. The Source Code edition is a one-time licence for self-hosting on your own servers, for data-residency control or deep customisation.
Which suppliers come with the portal?
The platform has 110+ supplier integrations, including Amadeus, Sabre and Travelport, 37 NDC carriers, 100+ low-cost airlines and 2M+ hotel properties. You can also connect your own GDS credentials and hotel contracts.
What support is provided after launch?
24/7 technical support with a first response within 3 minutes, plus ongoing server maintenance, security and compliance checks, monitoring and proactive health management.
Related pages
- ReservationHub →
- White-label travel portal →
- B2B travel portal software →
- Build vs buy →
- Travel portal cost →
- Managed support →
Scope your travel portal — business model, markets and suppliers — and get a delivery plan.
