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Glossary · Travel distribution & business models

What is DMC?

DMC (Destination Management Company)

A locally based operator that provides ground services — transfers, tours, activities, accommodation — in a specific destination, sold to inbound tour operators and agencies. DMCs often use booking platforms to package and distribute their local product.

Related terms

GDS (Global Distribution System)
A global reservation network — the largest are Amadeus, Sabre and Travelport — that aggregates real-time availability and fares from airlines, hotels and car-hire…
Bed-bank (hotel wholesaler)
A wholesaler that contracts hotel rooms in bulk and resells that inventory to travel agencies and platforms through an API. Examples include Hotelbeds, TBO and…
OTA (Online Travel Agency)
A website or app that sells travel directly to consumers — flights, hotels, packages — such as Booking.com or Expedia. OTAs sit on the retail (B2C) side of…
B2B, B2C and B2B2C travel
B2C sells travel to the end traveller. B2B sells to other businesses — for example a consolidator supplying sub-agents. B2B2C is a hybrid where a business equips…
Travel consolidator
A wholesaler that negotiates fares and inventory at volume (often with airlines or bed-banks) and redistributes them to a network of smaller agencies, who could not…

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