Innovate Solution was founded in Dhaka in 2013 and its engineering team is still there. Travel businesses in Dhaka, Chattogram and Sylhet run on its platform: ReservationHub for booking and sub-agent sales, UmrahCore for Umrah and Hajj groups, and InnoTravelTech for agencies that want the full source-code platform. This page covers what the software connects to in Bangladesh, how agents pay, what it costs and who supports it.
What a Bangladeshi travel agency needs from its software
Agencies here sell labour and visit-family fares to the Gulf and Malaysia, Umrah and Hajj groups, and a growing share of outbound leisure. Much of the air is bought through consolidators as well as directly. That shapes the checklist:
| Need | Why it matters in Bangladesh | On Innovate Solution |
|---|---|---|
| Local air content | Domestic and regional fares often sit outside the GDS | Biman Bangladesh Airlines, US-Bangla Airlines, NOVOAIR and Air Astra in the same search as GDS fares |
| Consolidator fares | Many agencies buy from a consolidator rather than hold every airline | BDFare, TakeOff, Firsttrip and TripLover are integrated suppliers |
| Sub-agent selling | Wholesalers sell to hundreds of small agents on deposit or credit | B2B sub-agent portal with per-agent markup, deposit and credit limit |
| Local payments | Agents top up by mobile wallet and bank gateway, not international card | SSLCommerz, bKash, Nagad and four bank gateways (below) |
| Umrah and Hajj | Group quotations, visas and Makkah and Madinah hotels need their own workflow | UmrahCore |
| Support in Bangla | Agents expect a fast answer from someone local | Onboarding, training and support from the Dhaka office, in Bangla and English |
Airline, GDS and consolidator content
One search returns fares from several sources side by side, so an agent does not check three screens:
- Bangladeshi airlines: Biman Bangladesh Airlines, US-Bangla Airlines, NOVOAIR and Air Astra.
- GDS: Amadeus, Sabre and Travelport on your own PCC, Office ID or SID, with an integrated terminal for agents who prefer commands.
- Local consolidators: BDFare, TakeOff, Firsttrip and TripLover, shown next to your direct fares.
- NDC and low-cost carriers: 37 NDC carriers and 100+ low-cost airlines across the platform.
The platform is the technology. Airline, IATA and GDS content comes from your own agreements, which you plug in. If you do not hold them yet, see the next section.
Selling without your own IATA or GDS contract
A new agency or an online start-up often has no IATA accreditation or GDS agreement. TripGic, Innovate Solution’s travel API, is the route for that case: it supplies ready-to-sell flight and hotel content through one integration, so you can start selling and add your own contracts later. TripGic is handled by its own team and has its own published pricing.
Payments: bKash, Nagad, SSLCommerz and bank gateways
Sub-agents and customers pay the way they already do. Seven local options are integrated:
- Gateway: SSLCommerz
- Mobile financial services: bKash and Nagad
- Bank gateways: BRAC Bank, Eastern Bank (EBL), The City Bank and Dutch-Bangla Bank (DBBL)
A top-up lands in the agent’s balance and is matched to bookings by wallet and credit-limit control, so finance does not reconcile deposits by hand. On the SaaS plans you can connect any payment gateway at no extra charge.
Umrah, Hajj and labour traffic
For pilgrim groups, UmrahCore handles quotations, Makkah and Madinah hotel allocation, the visa workflow, transport and finance in one place. Inventory comes from your own supplier contracts and allotments. Labour and visit-family fares to the Gulf and Malaysia are sold through the same booking engine as every other fare, with per-agent markup.
What it costs
Prices are published in US dollars.
- ReservationHub SaaS: from USD 99 a month plus a one-time USD 500 activation on the Basic plan. The monthly fee covers hosting, updates and support. The activation fee is non-refundable, so you see a live demo before you pay. All plans.
- InnoTravelTech (source code): a custom platform quoted per project, hosted on our servers or yours.
- UmrahCore: published plans on the UmrahCore page.
You can pay Innovate Solution by card or international bank transfer.
Hotels and guesthouses
If you run a property rather than an agency, see hotel management software in Bangladesh for bedsKey, the cloud PMS.
Local team and support
Onboarding, training and day-to-day support are delivered by the Dhaka team. After go-live Innovate Solution stays responsible for keeping your system secure and stable, with 24/7 technical support and a first response within 3 minutes. Details are on implementation and managed support.
Frequently asked questions
What is the best travel agency software in Bangladesh?
It depends on how you sell. Check that one search shows Biman Bangladesh Airlines, US-Bangla Airlines, NOVOAIR and Air Astra next to GDS and consolidator fares, that sub-agents get their own markup and credit limit, that bKash, Nagad and SSLCommerz top-ups are built in, and that support is local. Innovate Solution’s ReservationHub covers these and is supported from Dhaka. For a side-by-side list of vendors, see the top B2B travel portal software in Bangladesh guide.
Can I run my own B2B air ticket portal in Bangladesh?
Yes. ReservationHub gives each sub-agent a login, markup and credit limit, and lets you sell your GDS and airline fares alongside BDFare, TakeOff, Firsttrip and TripLover content from your own branded portal.
Does it support bKash and Nagad?
Yes. bKash, Nagad and SSLCommerz are integrated, along with BRAC Bank, Eastern Bank, The City Bank and Dutch-Bangla Bank gateways.
Do I need an IATA licence to start?
Not necessarily. ReservationHub and InnoTravelTech use your own airline, IATA and GDS contracts. If you do not have them, TripGic supplies ready-to-sell content through one API.
How much does travel agency software cost in Bangladesh?
ReservationHub SaaS starts at USD 99 a month plus a one-time USD 500 activation fee. InnoTravelTech, the source-code platform, is quoted per project. Prices are in US dollars.
Is there local support in Dhaka?
Yes. Innovate Solution was founded in Dhaka in 2013 and its engineering, onboarding and support teams work from the Dhaka office, in Bangla and English.
Does it handle Umrah and Hajj groups?
Yes. UmrahCore covers quotations, Makkah and Madinah hotel allocation, visa workflow, transport and finance for Umrah and Hajj operators.
Related pages
- Top B2B travel portal software in Bangladesh →
- Travel agency software →
- B2B travel portal software →
- ReservationHub →
- UmrahCore →
- Hotel management software in Bangladesh →
See the platform on Bangladeshi airlines, consolidators and payment gateways, with the Dhaka team.
