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Glossary · Air ticketing: GDS & NDC

What is Offers and Orders?

Offers and Orders (NDC)

The retailing model behind NDC. The airline responds to a shopping request with offers it builds itself, including bundles and ancillaries; when the customer buys, the airline creates an order that holds everything purchased. IATA's ONE Order programme aims to replace the separate PNR, e-ticket and EMD records with that single order.

Related: ONE Order.

Why it matters

For agencies this means booking, servicing and settlement work differently on NDC connections than on traditional GDS content, so platforms often run both side by side.

Related terms

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