Travel software for Umrah & Hajj operators
Umrah and Hajj travel has a workflow generic booking tools were never built for — visas, pilgrim groups, accommodation near the holy sites, transport, ziyarah and meals. Innovate Solution provides software designed for that workflow, plus the booking and distribution platform to sell it.
What Umrah & Hajj operators deal with
Generic tools miss the Umrah workflow
Standard booking engines do not handle Umrah visas, pilgrim records, ziyarah or meal management, so operators end up running the most important parts on spreadsheets.
Group and rooming complexity
Managing pilgrim groups, rooming and accommodation close to the Haram across changing dates is hard to coordinate manually at scale.
Packaging the full journey
An Umrah package is flights, hotels, transfers, visa, ziyarah and meals together — assembling and pricing that as one product is tedious without purpose-built tooling.
Selling through sub-agents
Operators need sub-agents to sell their packages under control — with the operator's pricing and branding — not a separate, disconnected system.
How Innovate Solution helps
- A dedicated Umrah operations platform manages the full lifecycle: custom flight schedules, hotel inventory near the holy sites, visa workflow, transfers, ziyarah, meal management and live pilgrim tracking.
- Build and price complete Umrah packages, then distribute them to sub-agents under your own brand with your own markup.
- Aggregate flights (37 NDC carriers, 3 GDS networks, 100+ low-cost carriers), hotels and transfers alongside the Umrah-specific modules.
- Built-in agent finance and reconciliation, multi-currency, and customer communication keep operations and pilgrims coordinated.
The products that fit
Frequently asked questions
Does it handle Umrah visas and pilgrim management?
Yes. The Umrah operations platform (UmrahCore) is built around the pilgrimage workflow — visa workflow, pilgrim and group records, accommodation near the holy sites, transfers, ziyarah, meal management and live pilgrim tracking — which generic booking systems do not cover.
Can my sub-agents sell my Umrah packages?
Yes. You can distribute your packages to sub-agents under your own brand, with your pricing and markup, so agents sell your product through a controlled, white-label portal rather than a separate system.
Can I package flights, hotels and ground services together?
Yes. You can assemble complete Umrah packages — flights, hotels near the Haram, transfers, visa, ziyarah and meals — and price and sell them as one product, with flight and hotel content aggregated from the wider supplier network.
Solutions for other travel businesses
Also see solutions for Travel consolidators, OTAs (online travel agencies), Tour operators, Travel agencies.