The travel-tech house behind InnoTravelTech, ReservationHub, TripGic, and Inno Message
GCC & MENA

Umrah & Hajj management software for operators in Saudi Arabia and the GCC

Umrah and Hajj operations run on visas, pilgrim groups, holy-site accommodation, transport and finance across a chain of masters, resellers and sub-agents. UmrahCore is the back-office platform built for exactly that chain, with the booking and distribution platform and pilgrim transport software alongside it.

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Markets: Saudi Arabia · United Arab Emirates · Qatar · Kuwait · Oman · Bahrain

The challenge

What Umrah and Hajj operators in Saudi Arabia and the GCC deal with

Visa tracking by spreadsheet

Every pilgrim moves through a multi-step visa process. Without a defined workflow, status lives in chat messages and files.

A chain of resellers

Packages flow from a master operator to resellers and sub-agents, each with their own pricing and branding, and each needing visibility of only their own business.

Hotels, flights and transport together

A package is flights, hotel allocation near the holy sites, ground transport, visa and meals — assembled and priced as one product.

Group transport and invoicing

Operators who run their own buses and cars need manifests, dispatch to compliant drivers and, in Saudi Arabia, ZATCA-compliant e-invoices.

How we help

How Innovate Solution helps

  • UmrahCore runs seventeen capability areas in one sealed tenant per Master — CRM, an 11-step quotation wizard, booking management, package and departure building, flight management, hotel allocation, transport and logistics, a 13-state visa workflow, meal management, a document vault, three-ledger finance and reporting.
  • Cascading permissions and white-label branding pass down through resellers and sub-agents, each seeing only their own data.
  • ReservationHub adds flights, hotels and white-label distribution across 110+ suppliers when you need to sell beyond your own inventory.
  • TransferArc covers pilgrim and group transport — passenger manifests, dispatch and drivers — with a full Arabic right-to-left interface and ZATCA Phase 2 e-invoicing.
بالعربية

نظام إدارة العمرة والحج

منصة متكاملة لمنظّمي العمرة والحج تغطي مسار التأشيرات وسجلات المعتمرين والمجموعات والإقامة بالقرب من الحرمين والنقل والوجبات والمحاسبة، مع توزيع الباقات عبر الوكلاء الفرعيين بعلامتك التجارية. وتتوفر برمجيات نقل المعتمرين والمجموعات بواجهة عربية كاملة (من اليمين إلى اليسار) وفوترة إلكترونية متوافقة مع هيئة الزكاة والضريبة والجمارك (المرحلة الثانية).

  • نظام العمرة الإلكترونيElectronic Umrah system
  • برنامج إدارة العمرةUmrah management software
  • نظام إدارة الحج والعمرةHajj and Umrah management system

تواصل مع فريقنا

FAQ

Frequently asked questions

Does it manage Umrah visas and pilgrim records?

Yes. UmrahCore includes a 13-state visa workflow, pilgrim and group records, a document vault, hotel allocation, transport and logistics and meal management, inside one tenant per Master.

Can resellers and sub-agents sell my packages?

Yes. UmrahCore passes white-label branding and cascading permissions down through resellers and sub-agents, and ReservationHub distributes packages to sub-agent networks under your brand with your markup.

Is Hajj covered as well as Umrah?

UmrahCore is built for Umrah and Hajj operators. See the UmrahCore page for the current capability list.

What about Saudi e-invoicing?

TransferArc, the transport platform, includes ZATCA Phase 2 e-invoicing built in-house. For other modules, ask the team about your specific invoicing requirement.